Amplifon USA

  • Client Care Representative

    Job Location CA-Vancouver,
    Posted Date 1 month ago(3/29/2018 3:25 PM)
    Job ID
    Call Center
  • Overview

    Do you have passion for helping people? Are you motivated, enthusiastic and have a drive to succeed? Do you want to work in a dynamic environment? Let us know about you!


    As a Client Care Representative you will:

    • Work in a fast paced environment, where you will be the initial point of contact for our customers,
    • Support the marketing group by making outbound calls, and receiving inbound calls from potential customers,
    • Perform a full range of services including answering questions, resolving concerns, gathering information, and scheduling appointments,
    • Be a part of a fun and dynamic work environment,
    • Have an opportunity to work part-time (30 hours/week).


    • High school diploma,
    • 1+ years of experience in sales or call center,
    • Excellent verbal and telephone communication skills,
    • Experience with Microsoft Excel and Word,
    • Strong interpersonal skills,
    • Advanced problem solving and organizational skills,
    • Ability to type while being on the phone,
    • Second language is a great advantage (Farsi, Cantonese, Punjabi etc.)
    • Healthcare industry experience is an advantage.


    Miracle-Ear® welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.


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