Amplifon USA

Front Office Assistant-Grand Rapids Michigan

US-MI-Grand Rapids
2 weeks ago
Job ID
Customer Service/Support





Position Title:   Front Office Assistant


As a Front Office Assistant, you are the warm and welcoming first point of contact for our clients. Through friendly phone, email, & face to face networking, you’ll connect and develop supportive relationships with clients.


Most importantly, you’ll efficiently manage schedules that bring-in and follow up with those in need of hearing care.


We are currently looking for an ambitious, motivated, patient driven Front Office Associate for a local, family-owned Miracle-Ear hearing health care center in the Grand Rapids, Michigan Market Area. This position is full time; Monday-Friday. We have a competitive hourly salary based on your experience with a potential to grow your career in Office Management. This position does not include Medical Benefits.



If you love file folders, schedules, and just being organized, you’ll fit right in. Through process management you’ll seamlessly greet clients, obtain their information, answer general questions, and set expectations for their visit.


We run promotions from time-to-time, so you’ll have fun finding creative ways to connect with potential clients and encourage their participation. 


Through training, observation, and participation you’ll also have a rewarding career path towards becoming a leader in hearing-health care.

To be considered for this opportunity you will need the following skills:


  • You’re great at communicating and put people at ease regardless of the situation.
  • Accountability for work and self-sufficient
  • You’re able to multitask and takeinitiative within the office; ensuring client schedules and files are updated and accurately completed.
  • Experience in telemarketing, direct sales, strong phone activity based work is a plus.
  • You’recommitted to providing extraordinary customer service, with experience working in an office environment.


At Miracle-Ear®, we want to do everything we can to help connect people to hearing health care. Through the Miracle-Ear Foundation®, in partnership with Miracle-Ear centers, we have donated over 10,000 hearing aids to more than 6,000 individuals who could not afford to receive the hearing health care they need. Join the Miracle-Ear team today, and help us give the gift of sound to communities all across America.


 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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