Amplifon USA

Client Care Coordinator

CA-AB, BC, ON & SK
1 week ago
Job ID
2017-2618
Category
Administrative/Clerical

Overview

We are dedicated to serve our clients and to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers therefore it is important to provide outstanding and highly professional customer service.

Responsibilities

As a Client Care Coordinator, you will be responsible for assisting with day-to-day office operations:

  • Greeting customers and obtaining patient information;
  • Answering general inquiries;
  • Maintaining records, both electronic and print;
  • Ensure a professional office environment;
  • Supporting special promotions and projects;
  • Providing assistance and training to other staff;
  • Assisting with scheduling and confirming patient appointments;
  • Coordinate and execute special mailings;
  • Supporting promotions and marketing events.

Qualifications

You are a great candidate if you have:

  • 5+ years of experience as clinic/office coordinator OR receptionist;
  • Experience with sales targets and/or client management;
  • Experience with cold calling or marketing is a great advantage;
  • Experience in healthcare services/ 3rd party billing is a great advantage;
  • Strong communication skills - verbal and written;
  • Excellent ability to multitask.

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