Amplifon USA

Client Care Coordinator

Job Location CA-AB, BC, ON & SK
Posted Date 5 months ago(9/12/2017 8:29 PM)
Job ID
2017-2618
Category
Administrative/Clerical

Overview

We are dedicated to serve our clients and to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers therefore it is important to provide outstanding and highly professional customer service.

Responsibilities

As a Client Care Coordinator, you will be responsible for assisting with day-to-day office operations:

  • Greeting customers and obtaining patient information;
  • Answering general inquiries;
  • Maintaining records, both electronic and print;
  • Ensure a professional office environment;
  • Supporting special promotions and projects;
  • Providing assistance and training to other staff;
  • Assisting with scheduling and confirming patient appointments;
  • Coordinate and execute special mailings;
  • Supporting promotions and marketing events.

Qualifications

You are a great candidate if you have:

  • 5+ years of experience as clinic/office coordinator OR receptionist;
  • Experience with sales targets and/or client management;
  • Experience with cold calling or marketing is a great advantage;
  • Experience in healthcare services/ 3rd party billing is a great advantage;
  • Strong communication skills - verbal and written;
  • Excellent ability to multitask.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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